Privacy policy
Last updated: 2025.09.25
At Dimax Agency (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website https://dimax.agency or interact with us.
1. Information We Collect
We may collect the following types of personal information:
- Contact details (name, email address, phone number) submitted via forms
- Company information (business name, role, project details)
- Technical data (IP address, browser type, operating system)
- Usage data (pages visited, time spent on site, referral source)
2. How We Use Your Information
We use your personal information to:
- Respond to inquiries and provide requested services
- Communicate about projects, proposals, or support
- Improve our website and user experience
- Send relevant marketing or updates (only with your consent)
- Comply with legal obligations
3. Legal Basis for Processing
We process your personal data under the following legal grounds:
- Performance of a contract or pre-contractual measures
- Legitimate business interests (improving services, communication)
- Your consent (for newsletters or marketing emails)
- Legal compliance (where required by law)
4. Data Sharing
We do not sell or rent your personal information.
We may share data only with:
- Trusted service providers (hosting, analytics, CRM) under strict agreements
- Authorities or regulators, if required by law
5. Data Retention
We keep personal data only as long as necessary for the purposes collected, unless a longer period is required by law.
6. Your Rights (GDPR)
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent (where processing is based on consent)
- Data portability (receive your data in a structured format)
To exercise these rights, please contact us at [email protected].
7. Cookies
We use cookies and similar technologies to:
- Ensure website functionality
- Analyze usage and improve performance
- Provide a better browsing experience
You can manage or disable cookies in your browser settings.
8. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, or destruction.
9. International Data Transfers
As we are an EU-based company, your data is processed in accordance with EU GDPR standards. If data is transferred outside the EU/EEA, we ensure adequate safeguards are in place.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Dimax Agency
Email: [email protected]
Website: https://dimax.agency
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